Appointments

Appointments can be requested by visiting our Consulting Room.

Pre-Bookable Appointments

These are intended for long term, complicated or mental health problems or any problem not requiring immediate attention. It is our hope that you will be able to pre-book with a doctor of your choice. These appointments can be booked within two weeks ahead.

Follow Up Appointments

If your doctor or nurse practitioner needs to see you again to follow up treatment, the clinician will advise reception that a follow-up appointment is required and of a time scale.

Same Day Appointments

As far as possible we try not to ask you to call back on the day. However, sometimes demand is such that we have to ask you to call back. You may be asked if it’s an emergency so that we can allocate the correct appointment to you, but we do keep a few appointments available for patients that have been asked to call back.

Emergency Same Day Appointments

These are intended for medical problems that need to be assessed within the next 24-48 hours. Our doctors and nurse practitioners will provide a daily duty service for problems that need to be seen quickly. You should telephone the surgery on 01603 782 155 in the morning as usual to make an appointment for the same day. The duty service will operate morning and afternoons, 5 days per week.

Long Term Management Conditions Clinic (LTMCs)

Patients with long term medical conditions, such as diabetes will be called in for review of their medical condition and medications every 6-12 months. This will involve a clinical review appointment and/or a blood test.

Our long term management conditions clinics (LTMCs) are organised by pre-booked appointments being sent out by letter to our patients, in advance, for patients on the recall register (e.g. for patients with diabetes, chronic heart disease and asthma). These are an annual or bi-annual review, dependent on the condition and we aim for patients to be recalled in the same month each year. Which we hope assists patients in expecting the review appointment in the same month each year.

Home Visits

For more information visit our Home Visits page.