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Appointments

The telephone number for making appointments is 01603 782155. Depending on your enquiry please visit our self care page for advice on the best treatment for a range of issues.

We offer the following appointments:

 

Pre- Bookable Appointments

These are intended for long term, complicated or mental health problems or any problem not requiring immediate attention.

It is our hope that you will be able to pre-book with a doctor of your choice. To arrange a pre-bookable appointment it is best to telephone either late morning or in the afternoon. These appointments can be booked up to 4 weeks ahead.

 

Follow-up Appointments

If your doctor or nurse practitioner needs to see you again to follow up treatment they will issue you with a slip to book another appointment. 

Same Day Appointments

As far as possible we try not to ask you to call back on the day. However, sometimes demand is such that we have to ask you to call back. You may be asked if it's an emergency so that we can allocate the correct appointment to you but we do keep a few appointments available for patients that have been asked to call back.

 

Emergency Same Day Appointments

These are intended for medical problems that need to be assessed within the next 24-48 hours.

Our doctors and nurse practitioners will provide a daily duty service for problems that need to be seen quickly. You should telephone in the morning as usual to make an appointment for the same day. The duty service will operate morning and afternoons, 5 days per week.

 

Long Term Management Conditions Clinic (LTMCs)

Patients with long-term medical conditions, such as diabetes will be called in for review of their medical condition and medications every 6-12 months. This will involve an appointment with a nurse practitioner and/or a blood test.

Our Long Term Management Conditions Clinics (LTMCs) are organised by pre-booked appointments being sent out by letter to our patients, in advance, for patients on the recall register (e.g. for patients with Diabetes, Chronic Heart Disease and Asthma). These are an annual or bi-annual review, dependent on the condition and we aim for patients to be recalled in the same month each year. Which we hope assists patients in 'expecting' the review appointment in the same month each year.

If you are medically to unfit to travel to the surgery and require medical attention, please phone the surgery -preferably before 12:30.

If your GP is not full time it may be necessary to offer you an appointment with one of our other GPs, our locum or current registrar.

 

Outreach Sites

Salhouse Village Hall – 14.30 – Mondays – we endeavour to provide advance notice for occasions when this service is not available. Patients are requested to be at the site at the start time as the doctor only remains on site whilst there are patients to be seen.

  

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else. We now have the facility to take this message out of hours, between 18:00 and 08:30 please call 01603 777888 and leave a message.

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